Managing your account with Launchpad

Launchpad (www.highbond.com) is a single, central location for accessing and managing everything related to your Diligent One account.

Note

System Admins are responsible for managing your organization's Diligent One account. They have the ability to add users and manage security and permissions in Launchpad. If you do not know which person in your company is a System Admin, contact Support for assistance.

Overview

Screenshot of the Launchpad landing page with numbers highlighting the different components.

Components

Note

Access to Diligent software available on Launchpad depends on your assigned subscription.

Number Name Description
1 Global navigation sidebar
2 Global header
  • Your organization's name Switch between multiple organizations by clicking on the organization name.
  • Help menu button View Help docs or contact Support to report an issue.
  • Profile menu button Access Profile and Profile Settings. From Profile, you can update your Diligent One profile or log out of Launchpad. From Profile Settings, you can turn on or off email notifications received in Strategy, Projects, Results, and Robots.
  • Keyboard shortcuts - View a list of keyboard shortcuts available in the current app.
3 Diligent Academy Access our online training resource center from the Diligent Academy tile under Education & Certifications. Academy courses are included at no extra cost for any user with a Diligent One subscription.
4 Platform Settings
  • Users Manage users, assigned subscriptions, and assets roles (if applicable).
  • Groups Assign the same level of access to multiple users simultaneously.
  • Activations Manage Analytics and Analytics Exchange activations for users.
  • Configuration Configure the elements used in Asset Manager, Asset Inventory, and Risk Manager apps, such as Asset types, Attribute types, Workflows, Events, and Handlers.
  • Activity Logs Track changes related to your company and users.
  • Organization View the number of subscriptions that have been assigned and see when the number of assigned subscriptions exceeds the number of subscription entitlements.
5 Marketplace (Toolkits) Via Marketplace on the sidebar, you can access toolkits. A toolkit is a curated set of tools aimed at addressing one area of risk or compliance. For example, a toolkit might include a set of data analytics, a risk control framework, and a best practices program.
6 Documentation From the sidebar, you can directly access the Diligent Help Documentation.
7 Connect (formerly Community) Connect is located in the sidebar. It provides learning resources like forums to connect with other Diligent users and access to training courses, this help documentation, template content, and Support. You can log in to Connect using your Diligent One credentials.
8 Downloads

Downloads are available via the Analytics tile. Download Diligent's on-premise software and mobile apps:

  • ACL for Windows
  • Robots agent
  • Analytics Exchange
  • Add-In for Excel
  • Pre-built robots
  • iOS app
  • Android app